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Terms & Conditions of Sales

Prices :-
Price quoted in this list are basis on ex-factory MIDC Ind. Area, Tarapur,Boisar,Dist –Thane (M.s). All Prices quoted in the list are applicable at the time of printing and are subject to fluctuation without notice. We reserve the right to change the prices prevalent on the date of dispatch.

Taxes & Duties :-
Vat, CST, Octroi or Terminal Tax , Entry Tax or such state levies, if any will be to BUYERS account and will be charged in the Invoice. Customer seeking any exemptions for these levies must submit the required valid declaration with every order.Prices quoted in our price list is inclusive of Excise Duty (wherever applicable).

Payment :-
The payment of invoice shall be made by the customer within the time period and in accordance with the manner as agreed during placement of order. Pallav reserves the right to discontinue/recall delivery and do all such actions against the customer as are permitted to it under the laws of India for recovery of fully or partly unpaid invoices.

Insurance :-
Goods can be insured at customer's request at 1.5% of the invoice value .Charges for such insurance will be added in invoice value.

Delivery :-
All supplies are made from our factory at Boisar. Every effort is made to effect delivery or arrange dispatches in time. However under unavoidable circumstances, no responsibility and/or liability will be accepted for delay or non delivery of goods. Goods offered ex-stock are subject to the goods being available on the date of receipt of the order.

(For mineral Acids, the quantity ordered of the 500ml, pack should be in multiples of 8 and that of the 2.5ltrs.pack in multiples of 4. As per the narcotic department's guidelines , all orders for acetic anhydride & other such controlled substances must accompany a declaration giving details of the usage and quantity used in the process.)

Freight/ Packing :-
For all supplies made within 500kms from the point of service, with an order invoice value of above Rs.10000 shall be supplied on FOR destination basis. For all supplies above 500kms from the point of service, with an invoice value above Rs.25000 shall be supplied on FOR destination basis. All other supplies shall be made on freight "TO PAY" basis. Packing in respect of each item will be maintained according to our standards, in case any alternate packing is required by the buyer it will be at their cost and subject to availability.

Wherever road transport facility is not available goods will be dispatched by goods train, post parcel, courier at the customer's request etc. 50% of the freight will have to be borne by the customer (F.O.R. facility is not applicable for acids & Hazards which require separate transportation).

Where it is not possible to know the exact freight in advance, the goods will be sent on " freight to pay" basis.

Shortage Breakages/ Damages :-
Our Products are packed with utmost care and forwarded at the customer's risk. No claim for breakage, delay or damage will be entertained after the goods have left our warehouse. Goods once sold will not be accepted for credit or exchange. Any complaint of quality of our products should be intimated to us within 15 days from receipt of goods beyond which we shall not attend complaints.

Amendments/ Cancellation :-
Once the order is placed and confirmed, amendments and /or cancellations will not be accepted.

Bulk Enquiries :-
Special price will be offered for enquiries in bulk packaging for all items listed herein.

Jurisdiction :-
All disputes will be subject to arbitration Act, 1940 or any modification thereof with MUMBAI jurisdiction only.

Terms :-
Terms subject to Force Majeure clause.

Rejection of Goods :-
In the event of any rejection, the same must be brought to our notice within a month's time from the date of dispatch and must be accompanied by an official letter, failing which the complaint will not be entertained. In any case, no material will be taken back at our factory after the lapse of three months from the date of supply.

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